Privacy Policy

Last Updated: 20251108

At Torqest, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit card or PayPal details (processed securely by our payment providers; we do not store your full payment information).

  • Order Information: Products purchased, order history, and any inquiries submitted.

  • Website Usage Data: IP address, browser type, device information, pages visited, and interaction with our website (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders, inquiries, or promotions (if you subscribe).

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information with trusted third parties, such as:

  • Payment processors: To securely process payments.

  • Shipping companies: To deliver your orders.

  • Legal authorities: When required by law or to protect our rights.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to keep your data safe, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at Ping@torqest.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email:ping@torqest.com